A Glimpse into Policy Informatics: The Case of Participatory Platforms that Generate Synthetic Empathy
We introduce policy informatics as an emerging research space. Policy informatics is the study of how information systems are leveraged towards solving complex public policy problems. Leveraging information systems requires: (1) platforms for citizens to participate and engage in policy processes and with public agencies; (2) public agencies to utilize technologies to take advantage of information reservoirs for evidence-driven policy design; and (3) public agencies to be more transparent, participatory, and collaborative.
Krishnamurthy, R., Desouza, K.C., Johnson, E., and Bhagwatwar, A. (2013), "A Glimpse into Policy Informatics: The Case of Participatory Platforms that Generate Synthetic Empathy," Communications of the Association for Information Systems (Special Issue on Emerging Topics in IS). forthcoming.