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Recent Publications

View our publications by area:

• Supply Chain and Operations; and Supply Chain and Operations publications
• Information Systems; and Information Systems publications
• Business Analytics; and Business Analytics publications

• 2013

• Bala, H. and V. Venkatesh
  “Adaptation to Technology: A Holistic Nomological Network from Technology Implementation to Job Outcomes,” forthcoming Management Science

• Bala, H. and V. Venkatesh
  “Changes in Employees’ Job Characteristics during an Enterprise System Implementation: A Latent Growth Modeling Perspective,” forthcoming MIS Quarterly

• Souza, Gilvan C., Wang, Wenbin, Mark Ferguson, and Shanshan Hu
  “Dynamic Capacity Investment with Two Competing Technologies,” forthcoming Manufacturing & Service Operations Management

• Venkatesh, V., S. A. Brown, and H. Bala
  “Bridging the Qualitative-Quantitative Divide: Guidelines for Conducting Mixed Methods Research in Information Systems,” MIS Quarterly

• 2012

• Jacobs, F. Robert and Peter Salzarulo
  “The incremental value of central control in serial supply chain,” forthcoming International Journal of Production Research

• Kuo, C., Goker Aydin, and H. Ahn
  “Pricing Policy in a Supply Chain: Negotiation or Posted Pricing,” forthcoming Production and Operations Management

• Massey, Anne P., C. DeVaneaux, and J. Johnston
  “Innovation in weight loss programs: A 3D virtual world approach,” forthcoming

• Jacobs, F. Robert and Richard Chase
  Operations and Supply Chain Management – The Core (3rd Edition)

• Adomavicius, G. and Jingjing Zhang
  “Stability of Recommendation Algorithms,” ACM Transactions on Management Information Systems

• Desouza, K.C. and A. Bhagwatwar
  “Leveraging Technologies in Public Agencies: The Case of the US Census Bureau and the 2010 Census,” Public Administration Review

• DeYong, Gregory D. and Kyle D. Cattani
  “Well adjusted: Using expediting and cancelation to manage store replenishment inventory for a seasonal good,” European Journal of Operational Research

• Helm, Jonathan E., Marcial Lapp, and Brendan D. Seee
  “Characterizing an Effective Hospital Admissions Scheduling and Control Management System: A Genetic Algorithm Approach,” Proceedings of the 2010 Winter Simulation Conference

• Johnston, J., Anne P. Massey, and R. Marker-Hoffman
  “Using an alternate realist game to increase physical activity and decrease obesity risk of college students,” Journal of Diabetes Science and Technology

• Venkatesh, V. and H. Bala
  “Adoption and Impacts of Interorganizational Business Process Standards: Role of Partnering Synergy,” Information Systems Research

• Zhang, Jingjing and G. Adomavicius
  “Impact of Data Characteristics on Recommender Systems Performance,” ACM Transactions on Management Information Systems

• 2011

• Kinser, Amy, James Eric Kinser, Diane Lending, Jennifer Nightingale, and Brant Moriarity
  Your Office: Microsoft Access 2010 Comprehensive

• Bhagwatwar, A., R. Hackney, and K. C. Desouza
  “Considerations for Information Systems “Backsourcing”: A Framework for Knowledge Re-integration,” Information Systems Management

• Bretthauer, Kurt, H. S. Heese, H. Pun, and E. Coe
  “Blocking in Healthcare Operations: A New Heuristic and an Application,” Production and Operations Management

• Bretthauer, Kurt, P. Salzarulo, M. Cote, and K. Schultz
  “The Impact of Variability and Patient Information on Healthcare System Performance,” Production and Operations Management

• Cattani, Kyle, F. Robert Jacobs, and Jan Schoenfelder
  “Common Inventory Modeling Assumptions that Fall Short: Arborescent Networks, Poisson Demand, and Single-Echelon Approximations,” Journal of Operations Management

• Ferguson, Mark E., Moritz Fleischmann, and Gilvan C. Souza
  “A Profit-Maximizing Approach to Disposition Decisions for Product Returns,” Decision Sciences

• Helm, Jonathan E., Shervin AhmadBeygi, and Mark P. Van Oyen
  “Design and Analysis of Hospital Admission Control for Operational Effectiveness,” Production and Operations Management

• Montoya, M., Anne P. Massey, and N. Lockwood
  “3D Collaborative Virtual Environments: Linking Collaborative Behaviors and Team Performance,” Decision Sciences

• Pedraza Martinez, A. J., O. Stapleton, and L. N. Van Wassenhove
  “Field Vehicle Fleet Management in Humanitarian Operations: A Case-Based Approach,” Journal of Operations Management

• Schoenherr, Tobias and Vincent A. Mabert
  “An Exploratory Study of Procurement Strategies for multi-item RFQs in B2B Markets: Antecedents and Impact on Performance,” Production and Operations Management

• Schoenherr, Tobias and Vincent A. Mabert
  “A Comparison of Online and Offline Procurement in B2B Markets: Results from a Large-Scale Survey,” International Journal of Production Research

• 2010

• Modi, Sachin and Vincent A. Mabert
  “The Enterprise Systems Industry Landscape”

• Souza, Gilvan C. and M. Ferguson
  Closed-Loop Supply Chains: New Developments to Improve the Sustainability of Business Practices

• Blake, T., Anne P. Massey, Hillol Bala, and J. Cummings
  “Driving health IT implementation success: Insights from The Christ Hospital,” Business Horizons

• Bretthauer, Kurt and P. D. Wright
  “Strategies for Addressing the Nursing Shortage: Coordinated Decision Making and Workforce Flexibility,” Decision Sciences

• Cattani, Kyle, E. Dahan, and G. Schmidt
  “Lowest Cost May Not Lower Total Cost: Using “Spackling” to Smooth Mass-Customized Production,” Production and Operations Management

• Choudhury, Vivek, Alex Lopes, and Doug Arthur
  “Issues and Opinions - IT Careers Camp: An Early Intervention Strategy to Increase IS Enrollments,” Information Systems Research

• Delialioglu, O., B. B. Bichelmeyer, H. Cakir, A. R. Dennis, and T. Duffy
  “Factors Impacting Adult Learner Achievement in a Technology Certificate Program on Computer Networks,” Turkish Online Journal of Education Technology

• Dennis, A. R., T. M. Duffy, and H. Cakir
  “IT Programs in High Schools: Lessons from the Cisco Networking Academy,” Communications of the ACM

• Heese, Hans Sebastian
  “Competing with Channel Partners: Supply Chain Conflict when Retailers Introduce Store Brands,” Naval Research Logistics

• Heese, Hans Sebastian and A. Groznik
  “Supply Chain Interactions due to Store-Brand Introductions: The Impact of Retail Competition,” European Journal of Operational Research

• Pun, H. and Hans Sebastian Heese
  “The Value of Losing Control: Competition in Markets for Complements,” Naval Research Logistics

• Khatri, Vijay and Carol V. Brown
  “Designing Data Governance,” Communications of the ACM

• Mabert, Vincent A. and Michael J. Showalter
  “Logistics of the American Circus: The Golden Age,” Production & Inventory Management Journal

• Massey, Anne, Hillol Bala, T. Blake, and J. Cummings
  “Driving health IT implementation success: Insights from The Christ Hospital,” Business Horizons

• Montoya, M., Anne P. Massey, and Vijay Khatri
  “Connecting IT service operations to service marketing practices: Trust in IT service providers,” Journal of Management Info Systems

• Modi, Sachin and Vincent A. Mabert
  “Exploring the Relationship between Efficient Supply Chain Management and Firm Innovation: An Archival Search and Analysis,” Journal of Supply Chain Management

• Montoya, Mitzi, Anne P. Massey, and Vijay Khatri
  “Connecting IT Service Operations to Service Marketing Practices: Trust in IT Service Providers,” Journal of Management Info Systems

• Rai, A., V. Venkatesh, Hillol Bala, and M. Lewis
  “Transitioning to a Modular Enterprise Architechture: Drivers, Constraints, and Actions,” MIS Quarterly Executive

• Schoenherr, Tobias, Ditmar Hilpert, Ashok K. Soni, M.A. Venkataramanan, and Vincent A. Mabert
  “Enterprise Systems Complexity and its Antecedents: A Grounded-Theory Approach,” International Journal of Operations & Production Mgmt

• Koca, Eylem, Gilvan C. Souza, and Cheryl Druehl
  “Managing Product Rollovers,” Decision Sciences

• Denizel, Meltem, Mark Ferguson, and Gilvan C. Souza
  “Multi-Period Remanufacturing Planning with Uncertain Quality of Inputs,” IEEE Transactions on Engineering Management

• Venkatesh, V., Hillol Bala, and T. Sykes
  “Impacts of Information and Communication Technology Implementations on Employees' Jobs in Service Organizations in India: A Multi-Method Longitudinal Field Study,” Production and Operations Management

• Wheeler, Bradley C. and M. A. McRobbie
  “Three Insights for Presidents and CIOs,” EDUCAUSE Review

• Wheeler, Bradley C., R. N. Katz, E. C. Harel, A. K. Keehn, M. King, J. Kossuth, and D. Wesemann
  “Looking At Clouds from All Sides Now,” EDUCAUSE Review

• 2009

• Pedraza Martinez, Alfonso J. and L. N. Van Wassenhove
  “Vehicle Replacement in the International Committee of the Red Cross,” forthcoming Production and Operations Management

• Mehra, A., J. Marineau, Alex B. Lopes, and T. Dass
  “The Co-Evolution of Friendship and Leadership Networks in Small Groups”

• Aydin, Goker and S. Ziya
  “Personalized Dynamic Pricing of Limited Inventories,” Operations Research

• Aydin, Goker and W. H. Hausman
  “The Role of Slotting Fees in the Coordination of Assortment Decisions,” Production and Operations Management

• Yang, Z., Goker Aydin, V. Babich, and D. Beil
  “Supply Disruptions, Asymmetric Information, and a Backup Production Option,” Management Science

• Bala, Hillol, V. Venkatesh, S. Venkatraman, J. Bates, and S. H. Brown
  “Disaster Response in Health Care: A Design Extension for Enterprise Data Warehouse,” Communications of the ACM

• Cattani, Kyle and H. S. Heese
  “Seeking Closure: Competition in Complementary Markets,” Decision Sciences

• De Vreede, G. J., R. O. Briggs, and Anne P. Massey
  “Collaborative engineering: Foundations and opportunities,” Journal of the Assoc for IS

• Dennis, A. R., H. Cakir, O. Delialioglu, and T. Duffy
  “Technology Enhanced Learning Environments for Closing the Gap in Student Achievement between Regions: Does it Work?,” Association for the Advancement of Computing in Education (AACE) Journal

• Fuller, R. M. and A. R. Dennis
  “Does Fit Matter? The Impact of Task-Technology Fit and Appropriation on Team Performance in Repeated Tasks,” Information Systems Research

• Mabert, Vincent A.
  “Objectives and Future Directions of APICS' Production & Inventory Management Journal,” Production & Inventory Management Journal

• Mabert, Vincent A. and Kyle D. Cattani
  “Supply Chain Design: Past, Present and Future,” Production & Inventory Management Journal

• Mabert, Vincent, Ashok K. Soni, M. A. Venkataramanan, and Tobias Schoenherr
  “Enterprise System (ES) Implementations in German Manufacturing SMEs: Observations from Eight Case Studies,” Handbook of Research in Enterprise Systems

• Tiwari, V., J. H. Patterson, and V. Mabert
  “Scheduling Projects with Heterogeneous Resources to Meet Time and Quality Objectives,” European Journal of Operational Research

• Mahar, S., Kurt M. Bretthauer, and M. A. Venkataramanan
  “The Value of Virtual Pooling in Dual Sales Channel Supply Chains,” European Journal of Operational Research

• Montoya, M., Anne P. Massey, C. Hung, and C. Crisp
  “Can you hear me now? Communication in virtual product development teams,” Journal of Product Innovation Management

• Melnyk, S., L. Burns, Rhonda R. Lummus, R. Vokurka, and J. Santor
  “Mapping the future of Supply Chain Management: A Delphi Study,” International Journal of Production Research

• Robert, L P, A R Dennis, and Y T.C. Hung
  “Individual Swift Trust and Knowledge-Based Trust in Face-to-Face and Virtual Team Members,” Journal of Management Info Systems

• Sacchi, Alexandre, Emerson Giannini, Regiane Bochic, Nicolau Reinhard, and Alexandre B. Lopes
  “Digital Inclusion With the McInternet: would you like fries with that? ,” Communications of the ACM

• Ferguson, Mark, V. Daniel Guide, Jr., Eylem Koca, and Gilvan C. Souza
  “The Value of Quality Grading in Remanufacturing ,” Production and Operations Management

• Wheeler, Bradley C. and S. Waggener
  “Above Campus Services: Shaping the Promise of Cloud Computing for Higher Education,” EDUCAUSE Review

• 2008

• Hu, Shanshan, Roman Kapuscinski, and William Lovejoy
  “Price Dispersion in Electricity Auctions: Strategic Analysis and Economic Implications”

• Hu, Shanshan, Roman Kapuscinski, and William Lovejoy
  “Bertrand-Edgeworth Auction with Multiple Asymmetric Bidders”

• Albright, S. Christian and Wayne Winston
  Practical Management Science (Revised 3rd Edition)

• Albright, S. Christian, Wayne Winston, and Christopher Zappe
  Data Analysis and Decision Making (Revised 3rd Edition)

• Aydin, Goker and E. L. Porteus
  “Joint Inventory and Pricing Decisions for an Assortment,” Operations Research

• Aydin, Goker and S. Ziya
  “Pricing Promotional Products under Upselling,” Manufacturing & Service Operations Mgmt

• Blocher, J. D. and D. Chhajed
  “Minimizing Customer Order Lead - Time in a Two - Stage Assembly Supply Chain,” Annals of Operations Research

• Blocher, J. D., S. P. Choi, and S. Gavirneni
  “Value of Sharing Production Yield Information in a Serial Supply Chain,” Production and Operations Management

• Dennis, A. R., R. M. Fuller, and J. S. Valacich
  “Media, Tasks and Communication Processes: A Theory of Media Synchrocity,” Management Info Systems Quarterly

• McNamara, K., Alan R. Dennis, and T. A. Carte
  “It's the Thought that Counts: The Mediating Effects of Information Processing in Virtual Team Decision Making,” Information Systems Management

• FitzGerald, Jerry and Alan R. Dennis
  Business Data Communications and Networking

• Hu, Xinxin, Izak Duenyas, and Roman Kapuscinski
  “Optimal Joint Inventory and Transshipment Control under Uncertain Capacity,” Operations Research

• Litecky, Chuck, Bipin Prabhakar, and Kirk P. Arnett
  “The Size of the IT Job Market: The 1990s vs. the 2000s,” Communications of the ACM

• Schoenherr, T. and V. Mabert
  “The Use of Bundling in B2B Online Reverse Auctions,” Journal of Operations Management

• Brown, S., V. Venkatesh, J. Kuruzovich, and Anne P. Massey
  “Expectation confirmation: An examination of three competing models,” Organizational Behavior and Human Dec Proc

• Robert, L. P., A. R. Dennis, and M. K. Ahuja
  “Social Capital and Knowledge Integration in Digitally Enabled Teams,” Information Systems Research

• Schoenherr, T. and Vincent Mabert
  “Bundling for Online Reverse Auctions: Approaches and Experiences,” Best Practices in Online Procurement Auctions

• Venkatesh, V. and H. Bala
  “Technology Acceptance Model 3 and a Research Agenda on Interventions,” Decision Sciences

• Venkatesh, V., S. A. Brown, L. Maruping, and H. Bala
  “Predicting Different Conceptualizations of System Use: The Competing Roles of Behavioral Intention, Facilitating Conditions, and Behavioral Expectation,” Management Info Systems Quarterly

• Venkatraman, S., Hillol Bala, V. Venkatesh, and J. Bates
  “Six Strategies for Electronic Medical Records Systems,” Communications of the ACM

• Watts, C., V. Mabert, and N. Hartman
  “Supply Chain Bolt-ons: Investment and Usage by Manufacturers,” International Journal of Operations & Production Mgmt

• Wheeler, Bradley C.
  “In Search of Certitude,” EDUCAUSE Review

• 2007

• Jacobs, F. Robert and Elliot Bendoly
  Strategic Use of ERP

• Hu, Xinxin, Izak Duenyas, and Roman Kapuscinski
  “Cooperation Between Suppliers with Production Variability and Transshipment”

• Hu, Xinxin, Izak Duenyas, and Roman Kapuscinski
  “Advance Demand Information and Safety Capacity as a Hedge against Demand and Capacity Uncertainty,” Operations Research

• Wheeler, Bradley C.
  “Leading Beyond the ICT Conundrums for Scholarship 2.0”

• Bala, Hillol and V. Venkatesh
  “Assimilation of Interorganizational Business Process Standards,” Information Systems Research

• Bendoly, E., J. D. Blocher, K. M. Bretthauer, and M. A. Venkataramanan
  “Centralization vs. decentralization: Supply chain strategies for clicks-and-mortar businesses,” European Journal of Operational Research

• Bendoly, E., J. D. Blocher, K. M. Bretthauer, S. Krishnan, and M. A. Venkataramanan
  “Service and Cost Benefits through Clicks-and-Mortar Integration, Implications for the Centralization Decentralization Debate,” European Journal of Operational Research

• Briggs , Carl and Ash Soni
  “Technology Mediated Collaborative Learning: Promoting Active Learning in the Twenty-First Century”

• Briggs, Carl and Ash Soni
  “The Kelley Undergraduate Program Technology Foundation Core”

• Cattani, K., A. Marucheck, and O. Perdikaki
  “The Perishability of Online Grocers,” Decision Sciences

• Cutshall, R., S. Gavirneni, and K. Schultz
  “Indiana University's Kelley School of Business Uses Integer Programming to Form Equitable, Cohesive Student Groups,” Interfaces

• Heese, H. Sebastian
  “Inventory Record Inaccuracy, Double Marginalization and RFID Adoption,” Production and Operations Management

• Hu, Xinxin, Izak Duenyas, and Roman Kapuscinski
  “Existence of Coordinating Transshipment Prices in a Two-Location Inventory Model,” Management Science

• Massey , Anne, Vijay Khatri, and Mitzi M. Montoya-Weiss
  “Usability of Online Services: The Role of Technology Readiness and Context,” Decision Sciences

• Lummus, Rhonda R.
  “The Role of APICS in Professionalizing Operations Management,” Journal of Operations Management

• Lummus, Rhonda R., S. Melnyk, R. Vokurka, L. Burns, and J. Sandor
  “Getting Ready for Tomorrow's Supply Chain,” Supply Chain Management Review

• Hill, John W., Arlen W. Langvardt, and Anne P. Massey
  “Law, IT, and medical errors: Toward a National healthcare information network approach to improving patient care and reducing medical malpractice costs,” University of Illinois Journal of Law, Technology & Policy

• Venkataraman, M. A., V. A. Mabert, and A. Soni
  “Model Based Interpretation of Survey Data: A Case Study of Enterprise Resource Planning Implementations,” Mathematical and Computer Modeling

• Venkatesh, V., Hillol Bala, S. Venkatraman, and J. Bates
  “Enterprise Architecture Maturity: The Story of the Veterans Health Administration,” MIS Quarterly Executive

• Hacker, T. J. and Bradley C. Wheeler
  “Making Research Cyberinfrastructure a Strategic Choice,” EDUCAUSE Quarterly

• Wheeler, Bradley C.
  “Open Source 2010: Reflections on 2007,” EDUCAUSE Review

• Wheeler, Bradley C. and J. DeStefano
  “Mitigating the Risks of Big Systems,” Business Officer Magazine

• Williams, M. L., Alan R. Dennis, A. Stam, and J. E. Aronson
  “The Impact of DSS Use and Information Load on Errors and Decision Quality,” European Journal of Operational Research