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Indiana University Bloomington

Operations & Decision Technologies

Innovative Techniques Keep Students Engaged

Anne Massey

Kelley Doctoral Programs Chair

Anne Massey

Its our responsibility as a university to expose our students to emerging technologies and innovative ideas and push them to new realms of possibilities.

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In her spare time, Anne Massey likes to read about history. But the Kelley professor of information systems tries to keep history out of her classroom, where the cutting-edge materials of yesterday don’t cut it.

“I’ve changed my areas of teaching several times over the last 20 years,” says Massey, Dean’s Research Professor and Eli Lilly & Co. Faculty Fellow. “Business and societal use of information technology changes so fast, my class materials from 10 years ago provide, at best, some historical context!”

Massey keeps her courses current by staying connected with industry, frequently taking classes herself, and listening to her students—many of whom were born after 1982.

“Computers are not technology for them, they’re just life. The ways students communicate and seek information are very different from what most faculty like myself experienced during their education,” she says.

Clearly, her techniques are effective: since she joined the faculty at Kelley in 1996, Massey has been honored with dozens of awards and nominations, including the Trustee Teaching Award, the MBA Distinguished Faculty Teaching Excellence Award (five times), and the Innovative Teaching Award (twice).

Massey frequently works with doctoral students on her research projects involving how companies use collaboration technologies. “Many organizations have teams that are distributed globally—they don’t get on a plane or meet face-to-face,” she says. “I do a lot of work looking at how organizations can use collaboration technologies in the context of core business processes to enable new organizational structures and virtual teams.”

Massey teaches graduate courses in a variety of areas from IT-enabled business strategy to service innovation and collaboration. Her technique is to balance utilitarian, purposeful concepts with engaging, experiential activities.

“It’s our responsibility as a university to expose our students to emerging technologies and innovative ideas, and push them to new realms of possibilities,” says Massey. “Our students are very intellectually curious. Their very nature pushes you to try to be two steps ahead of them if you can.”

In Brief
The Best thing about Kelley is …:
“The freedom to pursue my research interests without constraints makes the environment really positive. On the teaching and learning side, I have the opportunity to continually learn new things. And my colleagues are very supportive people.”
Web sites I visit every day:

cnn.com, msnbc.msn.com, and businessweek.com

Favorite Bloomington restaurant:

Café Django

Books I’m reading right now:

Team of Rivals: The Political Genius of Abraham Lincoln, by Doris Kearns Goodwin and The Experience Economy: Work is Theater and Every Business a Stage, by B. Joseph II Pine

Published April 15, 2011