Scott B. MacKenzie

Scott B. MacKenzie Print-Quality Photo

Contact Information


(812) 855-1101

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Business School

  • Professor of Marketing
  • Neal Gilliatt Chair

Campus

  • Bloomington

Education

  • PhD, Marketing, University of California, Los Angeles, 1983
  • MBA, Marketing, University of California, Los Angeles, 1978
  • BA, Psychology, University of California, Los Angeles, 1976

Professional Experience

  • Professor, Indiana University, 1995 - present
  • Associate Professor, Indiana University, 1989 - 1994
  • Assistant Professor, Indiana University, 1983 - 1988

Awards, Honors & Certifications

  • "Research Excellence Award," Kelley School of Business, 2005
  • “William A. Owens Scholarly Achievement Award” for the best I/O psychology article published in the previous year, Society for Industrial and Organizational Psychology (APA Division 14), 2004
  • “Distinguished Teaching Award,” Kelley School of Business, 2003
  • “Outstanding Reviewer Award 2000-2003,” Journal of Academy of Marketing Science, 2003
  • Appointed to Neal Gilliatt Chair, Kelley School of Business, 2001
  • Appointed to Indiana University Foundation Professorship, Kelley School of Business, 2000
  • "Teaching Excellence Recognition Award," Kelley School of Business, 2000
  • "Outstanding Research Award," Kelley School of Business Alumni Association, 1999
  • "Harold H. Maynard Award" for significant contributions to marketing theory and thought, American Marketing Association, 1996
  • "Research Excellence Award," Kelley School of Business, 1997
  • Appointed Edgar G. Williams Faculty Fellow for 1995-2000
  • Faculty Fellow, American Marketing Association Doctoral Consortium, 1990, 2001, 2004, 2006
  • "Outstanding Reviewer Award," for the Journal of Consumer Research, 1989
  • "Robert Ferber Award – Honorable Mention" Association for Consumer Research, 1985
  • Student Fellow, American Marketing Association Doctoral Consortium, 1981
  • Beta Gamma Sigma, Scholastic Honor Society, 1980
  • Magna Cum Laude, University of California, Los Angeles, 1976
  • Phi Beta Kappa, Scholastic Honor Society, 1976

Professional Interests

Research Methodology, Advertising Effectiveness, Organizational Citizenship Behavior, Leadership

Background

Scott is Neal Gilliat Chair and professor of marketing at the Kelley School of Business at Indiana University. He received a BA in psychology in 1976, an MBA in marketing in 1978, and a PhD in marketing in 1983, all from the University of California at Los Angeles. In addition to a long running stream of research on advertising effectiveness which has appeared in the Journal of Marketing Research, Journal of Marketing, Journal of Consumer Research, and Journal of Advertising, in recent years Professor MacKenzie has also published a series of articles on: the impact of organizational citizenship behavior on performance evaluations of sales personnel and sales unit effectiveness; transformational leadership and its effect on trust in a leader, job satisfaction and organizational citizenship; and subordinate, task and organizational characteristics that limit a leader's effectiveness. This research can be found in the Journal of Marketing Research, Journal of Marketing, Journal of the Academy of Marketing Science, Journal of Applied Psychology, Organizational Behavior and Human Decision Processes, Personnel Psychology, Journal of Management, and The Leadership Quarterly. Professor MacKenzie is a member of the American Marketing Association, the Association for Consumer Research, and the Society for Consumer Psychology; has chaired the AMA Summer Educators', AMA Winter Educators', and SCP conferences; and currently serves on the ACR Advisory Board and the Editorial Boards of the Journal of Consumer Research, Journal of Consumer Psychology, Journal of Marketing Research, Journal of Marketing, and the Journal of the Academy of Marketing Science. In addition, Professor MacKenzie has worked on consulting projects for The General Agents and Managers Association of the life insurance industry, Prudential Insurance Co., Ashland Chemical Inc., Eli Lilly Co., and several other organizations.

Selected Publications

  • MacKenzie, Scott B., Nathan P. Podsakoff, Philip M. Podsakoff and Ryan L. Klinger (2013), “Are We Really Measuring What We Say We’re Measuring? Using Video Techniques to Supplement Traditional Construct Validation Procedures,” Journal of Applied Psychology, vol. 98, issue 1, pp. 99-113.
  • MacKenzie, Scott B. and Philip M. Podsakoff (2012), “Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies,” Journal of Retailing, Vol. 88, No. 4, pp. 542–555.
  • Podsakoff, Philip M., Scott B. MacKenzie, and Nathan P. Podsakoff (2012), "Sources of Method Bias in Social Science Research and Recommendations on How to Control It," Annual Review of Psychology, Vol. 63, pp. 539-569.
  • Jarvis, Cheryl B., Scott B. MacKenzie, and Philip M. Podsakoff (2012), “The Negative Consequences of Measurement Model Misspecification: A Response to Aguirre-Urreta and Marakas,” MIS Quarterly, Vol. 36, No. 1, pp. 139-146.
  • Mackenzie, Scott B., Philip M. Podsakoff, and Nathan P. Podsakoff (2011), “Construct Measurement and Validation Procedures in MIS and Behavioral Research: Integrating New and Existing Techniques,” MIS Quarterly, Vol. 35, Issue 2, 293-334. 
  • Mackenzie, Scott B., Philip M. Podsakoff, and Nathan P. Podsakoff (2011), “Effects of Challenge-Oriented and Affiliation-Oriented OCBs on Organizational Effectiveness:  Do Challenge-Oriented Behaviors Really Have an Impact on the Organization’s Bottom-line?,” Personnel Psychology, 64, 559–592. 
  • Mackenzie, Scott B., Michael Ahearne, Philip M. Podsakoff, John E. Mathieu, and Son Lam (2010), “The Role of Consensus in Sales Team Performance,” Journal of Marketing Research, Vol. 47, No. 3, June, pp. 458-469. 
  • Podsakoff, Philip M., Scott B. MacKenzie, Nathan P. Podsakoff, and Daniel G. Bachrach (2008), “Scholarly Influence in the Field of Management: A Bibliometric Analysis of the Determinants of University and Author Impact in the Management Literature in the Past Quarter Century,” Journal of Management, Vol. 34, No. 4, pp. 641-720. Read Abstract
  • Smith, Robert E., Scott B. MacKenzie, Xiaojing Yang, Laura M. Buchholtz, and William K. Darley (2007), “Modeling the Determinants and Effects of Creativity in Advertising,” Marketing Science, Vol. 26, No. 6, pp. 819-833. Read Abstract
  • Kukar-Kinney, Monika, Rockney G. Walters, and Scott B. MacKenzie (2007), “Consumer Response to Characteristics of Price Matching Guarantees: The Moderating Role of Price Consciousness,” Journal of Retailing, Vol. 83, No. 2, pp. 211-221. Read Abstract
  • Organ, Dennis W., Philip M. Podsakoff, and Scott B. MacKenzie (2006), Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences, Thousand Oaks, CA: Sage Publications. Translated into Japanese by Yutaka Ueda and published by Hakuto-Shobo Publications (2006). 
  • Podsakoff, Philip M., William H. Bommer, Nathan P. Podsakoff, and Scott B. MacKenzie (2006), “Relationships Between Leader Reward and Punishment Behavior and Subordinate Attitudes, Perceptions and Behaviors: A Meta-Analytic Review of Existing and New Research,” Organizational Behavior and Human Decision Processes, Vol. 99, No. 2, pp. 113-142. Read Abstract
  • Bettencourt, Lance A., Stephen W. Brown and Scott B. MacKenzie (2005), “Customer-Oriented Prosocial Boundry-Spanning Behaviors: A Test of a Social Exchange Model of Antecedents,” Journal of Retailing, Vol. 81, No. 2, pp. 141-157. Read Abstract
  • Ingram, Thomas N., Raymond W. LaForge, William B. Locander, Scott B. MacKenzie, and Philip M. Podsakoff (2005), “New Directions for Sales Leadership Research,” Journal of Personal Selling & Sales Management, Vol. 25, No. 2, pp. 137-154.     Read Abstract
  • MacKenzie, Scott B., Philip M. Podsakoff, and Cheryl Jarvis (2005), “The Problem of Measurement Model Misspecification in Behavioral and Organizational Research and Some Recommended Solutions,” Journal of Applied Psychology, Vol. 90, No. 4, pp. 710-730. Read Abstract
  • Podsakoff, Philip M., Scott B. MacKenzie, Nathan P. Podsakoff, and Daniel G. Bachrach (2005), “The Influence of Management Journals in the 1980s and 1990s,” Strategic Management Journal, Vol. 26, May, pp. 473-488. Read Abstract
  • Jarvis, Cheryl, Scott B. MacKenzie, and Philip M. Podsakoff (2003), “A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research,” Journal of Consumer Research, Vol. 30, No. 2, pp. 199-218. Read Abstract
  • MacKenzie, Scott B. (2003), “The Dangers of Poor Construct Conceptualization,” Journal of the Academy of Marketing Science, Vol. 31, No. 3, pp. 323-326.  Reprinted in: Naresh K. Malhotra (ed.) (2007), Fundamentals of Marketing Research, Vol. 3, Sage Publications. Read Abstract
  • Podsakoff, Philip M., Scott B. MacKenzie, Nathan P. Podsakoff, and Jeong Yeong Lee (2003), “The Mismeasure of Man(agement) and its Implications for Leadership Research,” The Leadership Quarterly, Vol. 14, No. 6, pp. 615-656. Read Abstract
  • Podsakoff, Philip M., Scott B. MacKenzie, Jeong-Yeong Lee, and Nathan P. Podsakoff (2003), “Common Method Biases in Behavioral Research: A Critical Review of the Literature and Recommended Remedies,” Journal of Applied Psychology, Vol. 88, October, pp. 879-903.

Kelley School of Business

Faculty & Research