Journal Articles

Three Knowledge Management Strategies: Knowledge Hierarchies, Knowledge Markets and Knowledge Communities

2005, MIS Quarterly Executive

Alan R. Dennis, I. Vessey

Abstract

A knowledge market treats knowledge as an individual resource. It manages knowledge creation, development, and reuse through organizational policies that encourage knowledge sharing. This knowledge market strategy is best suited for knowledge that evolves slowly and where the goal is to augment the knowledge of experts.

A knowledge community views knowledge as a communal resource. It manages knowledge creation, development, and reuse through informal, trust-based processes within a group of individuals. They share a common interest, but they are often spread throughout the firm. This knowledge community strategy is best suited for moderately changing knowledge where the goal is to augment the knowledge of experts.


Citation

Dennis, A. R. and I. Vessey (2005), “Three Knowledge Management Strategies: Knowledge Hierarchies, Knowledge Markets and Knowledge Communities,” MIS Quarterly Executive, Vol. 4, No. 4.

Kelley School of Business

Faculty & Research